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Firebirds Wood Fired Grill Redefines Dining With Enhanced Service Concept

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PRNewswire.com 

4/8/2015

Lauded as a Top 10 Breakout Brand, Firebirds Wood Fired Grill provides the full spectrum dining experience – bold flavor, an inviting, warm ambiance and top-notch service. As the polished casual restaurant continues to evolve, it is now focusing on an enhanced service concept with the launch of its "Warm Hospitality" program and partnership with talentReef (formerly named JobApp).

The "Warm Hospitality" program is based on the premise that no detail is too small. Firebirds is focusing on a team approach where everyone works closely together to provide the best service, resulting in a stronger staff dynamic and impeccable guest care.

Major program objectives include talented, driven team members who greet guests in a timely manner, customize selections to individual preferences, visually 'perfect the plate' with just the right amount of garnishes, fresh herbs and bold spices, and deliver it promptly. In addition, each team member undergoes an extensive training program that provides the wealth of expertise in food and wine that even chefs learn in culinary school. The program also educates staff on Firebirds' partnership with Alex's Lemonade Stand Foundation, and how they can support the fight against childhood cancer. 

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