The Lemon Climb Houston

You are here

FAQ

Lemon Climb Houston Postponement FAQ’s

  • Q: Is the event cancelled? 
    • A: We are planning to postpone the event until fall of 2020. More details will follow.
  • Q: Why are you postponing the event?
    • A: Out of an abundance of caution regarding the health and safety of our participants, we have mutually agreed with Hines, the building’s property management firm, to postpone the event until concerns surrounding COVID-19 subside. 
  • Q: Do you have a date for the fall?
    • A: No, but we are actively working to determine a new date in the coming weeks. More details will follow.
    • Q: I personally paid for my fundraising minimum, can I use that towards the event in the fall?
      • A: Yes, all fundraising will count towards the new date of the Lemon Climb. If you don’t want to participate in the Lemon Climb on the new date, please email Sara Moyer at [email protected] for further assistance with refunding your personal donation.
    • Q: We sponsored the event, can we keep our sponsorship for the event in the fall?
      • A: Yes, please email Sara Moyer at [email protected] for further assistance with keeping or cancelling your sponsorship.
    • Q: Can I keep fundraising until the event in the fall?
      • A: Yes, fundraising pages are still live.
    • Q: Can I still volunteer at the event in the fall?
      • A: Yes, please reach out to Stephanie Velasquez at [email protected] with any volunteer-related inquiries.
    • Q: I booked travel for the 3/28 event, can you refund me for those costs?
      • A: Unfortunately ALSF cannot cover any travel-related costs for this event, however many hotels and airlines have relaxed or removed their change fee policies in the wake of the COVID-19 outbreak.
    • Q: Can I get a refund on my registration fee?